FAQ - Frequently Asked Questions
What strains of kratom do you offer, and how do they differ?
We offer a variety of kratom strains, including red, green, white, and special blends. Each strain has different effects, such as energy, relaxation, or a balance of both.
Is your kratom lab-tested for safety and quality?
Yes, every batch is lab-tested to ensure purity, potency, and safety, providing you with a trustworthy product.
How should I choose the right kratom strain for my needs?
It depends on whether you’re seeking energy, focus, relaxation, or mood enhancement. Our product descriptions and customer support can guide you to the right choice.
What sizes and packaging options are available for your kratom?
We sell our kratom in kilos and half kilos, with custom packaging that includes the Sweet Leaf logo and labels.
Do you ship to my state, and are there any legal restrictions?
We comply with legal restrictions and do not ship to states where kratom is illegal. Check your state’s regulations or contact us for clarification.
How is kratom sourced, and is it ethically produced?
Our kratom is sourced from trusted farmers across nine regions, ensuring both quality and ethical harvesting practices.
What is your refund or return policy if I’m not satisfied with the product?
We offer a 100% money-back guarantee if you’re not satisfied, giving you peace of mind with every purchase.
Are there any special offers for new customers?
Yes, we provide free samples for new customers to help you experience our products before committing to a purchase.
How do you recommend storing kratom to maintain its freshness?
Kratom should be stored in a cool, dry place, away from direct sunlight, to preserve its potency and freshness.
What payment methods do you accept, and is shipping discreet?
We accept multiple payment methods, and all orders are shipped discreetly to protect your privacy.
